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Frequently asked questions

Will I reduce my energy consumption?

YES – we can prove that you achieve energy savings by using the HomeControl outlet (HCO) to regulate heating and control use of lights and appliances. If you have old electrical radiators you are likely to achieve substantial savings on heating costs by using the HCO. Name one of the outputs Heating in the app, and take advantage of smart and flexible heating control. Tell the app which days and what time of day you want comfort mode (for instance 23C) and savings mode (for instance 18C). It is smart to use saving mode both at night and when you are at work.

Can I control my electrical heater from the app?

YES – simply connect the electrical heater to a plug or the Home Control Outlet, call it heater in the config, and you can now control temperature and set timing to your old electrical heater.

HCoutlet

Can I have more than one bedroom in the app?

YES – we stand by our slogan One House – One app. You can add as many rooms as you like. Then you add functionality to each room – like heating in 3 bedrooms, bathroom and living room, but dimming of lightbulbs only in the living room and bathroom, for instance.

What is the main feature of the HomeControl smart house solution?

With the HomeControl system you can control lights, temperature, sensors, smoke detectors and a number of appliances and other devices from your smartphone or tablet. The core of the system is the Multi Gateway to which you connect all your wireless devices, and the app, which is the system remote control.

Can I add more users to my project?

YES – go to www.myhomecontrol.no, log in to your account and simply add new user.

Will the system work if I have an unstable internet connection?

YES – the HomeControl system has a built in function that makes it work perfectly off line. It remembers schedules for heating and lights, and as long as you are connected to the same wifi network as the gateway, you can control all devices with the app. However, you cannot control them remotely, and you will not be able to receieve text messages and/or e-mail if an alarm is triggered.

How do I add a new device?

Simply og to the config pages, search for a new device. You can add light bulbs, sensors, power sockets and more. Just choose which room and it is connected.

How secure are the products?

All HomeControl products are tested extensively to verify that they satisfy stringent security requirements.

Is HomeControl a DIY system or do I need professionals to install it?

YES – HomeControl is Do It Yourself! It is our ambition to make great and smart products that you can install yourself and build your smart home fast and easy without the additional cost of an electrician.

Can my lights automatically turn off when I go to bed?

YES – if you have registered in the time schedule that you go to bed at midnight, the HomeControl system will turn off the lights accordingly.

Can I control all lights in one room as a group?

YES – you can assign all lights in a room to one named group and thereby control all of the with one slider in the app.

Can I control my electrical heater from the app?

YES – simply connect the electrical heater to a plug or the Home Control Outlet, call it heater in the config, and you can now control temperature and set timing to your old electrical heater.

HCoutlet

What is Smart LED?

Smart LED is a term for lightbulbs with built in wireless communication. HomeControl offers both E27 and GU10 Smart LED bulbs, and you can control them from your smart phone or tablet as soon as they are connected to the HomeControl gateway.

Is the camera cloud storage really free of charge?

YES – the HomeMonitor cloud will store your videos for 7 days at no cost. If you want to store your videos longer on the HomeMonitor cloud, just select the appropriate storage payment plan.

How will the camera alert me?

The camera will send you a warning when it detects movement or noise. You select the level of sensitivity with respect to sending alerts. Be aware that high detection level may result in a number of false alerts.

Will the system work if I have an unstable internet connection?

YES – the HomeControl system has a built in function that makes it work perfectly off line. It remembers schedules for heating and lights, and as long as you are connected to the same wifi network as the gateway, you can control all devices with the app. However, you cannot control them remotely, and you will not be able to receieve text messages and/or e-mail if an alarm is triggered.

Can the fire alarm send me messages?

YES – once connected to the system, you will get an email and an sms message when the alarm is triggered, or when the battery is low.

Can I add more users to my project?

YES – go to www.myhomecontrol.no, log in to your account and simply add new user.

Will the system work if I have an unstable internet connection?

YES – the HomeControl system has a built in function that makes it work perfectly off line. It remembers schedules for heating and lights, and as long as you are connected to the same wifi network as the gateway, you can control all devices with the app. However, you cannot control them remotely, and you will not be able to receieve text messages and/or e-mail if an alarm is triggered.

How do I add a new device?

Simply og to the config pages, search for a new device. You can add light bulbs, sensors, power sockets and more. Just choose which room and it is connected.

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